What Techs Can (Or Cannot) Do In A Remote Support Session Can Make Or Break Your Compliance

Released: Nov 09, 2022 |

Length: 6 pages |

Language: English |

Resource: Whitepaper

While every industry needs to keep an eye on security, when your business is in a sensitive and highly regulated industry like healthcare or finance, compliance is always a top concern.

How can you ensure your support operations don’t jeopardize your efforts to stay compliant with HIPAA (Health Insurance Portability and Accountability Act) and GDPR (General Data Protection Regulation) and other regulations around PII (personally identifiable info) and PHI (personal health info) – especially when providing support is all about accessing and controlling end user devices?

You want to ensure that your techs have access to what’s needed to get the job done – and nothing more. Discover in-depth settings that you can control behind the scenes for the strictest security and compliance precautions. Download the whitepaper today.

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