The 2020-2022 period has been a time of immense upheavals for businesses, employees, customers, and for workplaces around the globe. Small to midsize businesses (SMBs) represent over 70% of global employment and bring in more than 50% of GDP.
Unfortunately, they were among the hardest hit by COVID-19, facing hurdles from limited cash flow to disrupted business continuity.
Now, as we become more accustomed to working with uncertainty, businesses must find a way to adapt. In addition to product specialization and best-in-class talent, they need to unlock operational efficiencies that make work easier and more flexible.