This IDC analyst paper from UKG can help you better support your public safety employees — Public Safety 2025: Becoming an Employer of Choice by Reimagining Workforce Management and Scheduling in Continuously Volatile Times.
Public safety employees are experiencing extreme volatility brought on by the pandemic, civil unrest, natural and man-made crises, and other areas of instability. These industry-specific issues can slow down productivity and take a toll on the mental health and satisfaction of the public safety workforce. Issues include:
- Occupational stressors — creating burnout and psychological strain from high risk, demanding situations
- Complex compliance environment — labor rules and union-compliant work schedules can create challenges in staff scheduling and reporting requirements
- Manual processes — the amount of time spent on manual workforce management and paper-driven scheduling processes is unmanageable
- Constant budget pressures — municipal funding has declined, creating a reality that agencies must do much more with less