In many ways, the pressure on and importance of supply chain operations has never been higher.
Year after year, customer expectations have been becoming tougher to meet. Major mass market retailers, business-facing suppliers, direct-to-consumer operations, and every other kind of logistics and transport reliant business face a similar shift in terms of needing to offer benefits like faster deliveries, more transparent stock visibility, and more helpful processes. And that need to invest in improving capabilities comes at a moment when tighter margins and often fragile international supply chains need to be carefully managed.
Professionals in the space have been charged with developing and applying deep expertise to improving operational efficiency. Managing how goods move is a need that never fades away. But, when the competitive and economic pressure is on, getting it right can make or break a whole business.