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Customer Stories: Metro Bank

Our Customer

Metro Bank was founded in 2010 and has already launched more than 45 stores, providing banking services for both personal and business customers. With ambitions to reach 100 stores by 2020, Metro Bank stands out from traditional financial organisations, with its highly customer-driven approach.

The Obstacles They Faced

Metro Bank are growing rapidly and needed a managed cloud partner that could scale with them as their business expands. Rackspace worked with Metro Bank’s IT team to evaluate its architecture, pain points, goals and future requirements, to provide them with an unparalleled solution. The company then built a roadmap for seamless migration to a bespoke and highly secure hybrid architecture. 

What We Achieved Together

The work started with an initial 12-month migration project. This was delivered on time, on budget and without any costly downtime, with applications starting to go online within six weeks. The day after the first migration, close of business processing on core banking systems were 50 percent quicker and vital reports that were taking an hour to produce could now be completed in just 20 minutes.


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