Thought Leadership paper on GenAI Traditional AI

Experimentation and adoption of Generative AI has significantly increased over the last 18 months. According to Gartner surveys, it has become one of the most deployed AI techniques across business units and organisations globally. The reason for its popularity is that GenAI offers the potential for both business transformation and IT service transformation improvements.

However, it is also noted that GenAI is not a silver bullet solution to all things AI, implying that while it has significant benefits, it may not be a universal solution for all business challenges. GenAI is just one component of the broader AI landscape. Many business problems require a combination of different AI techniques to be effectively addressed.