Migrating to a seamless human experience with generative AI

By collaborating with HCLTech to transform its customer service desk ticket resolution with AI, this financial services organization is realizing improved operations efficiency and long-term bottom-line savings.

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Last Name *

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Argentina

Australia

Austria

Bahrain

Belgium

Bolivia

Botswana

Brazil

Bulgaria

Cameroon

Canada

Chile

China, People's Republic of

Colombia

Cyprus

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Denmark

Ecuador

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Ethiopia

Finland

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Israel

Italy

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Jordan

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Slovenia

South Africa

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Uruguay

Vietnam

Industry *

Advertising/Media/Publishing

Aerospace and Aviation

Agriculture and Forestry

Automotive

Banking/Accounting/Financial

Business services

Computer and Technology

Education and Training

Engineering and Construction

Entertainment/Travel/Hospitality

Food and Beverage

Government and Public Administration

Healthcare

Insurance

Legal Solutions

Manufacturing

Marketing

Non profit Organizations

Other Industry Not Listed

Pharmaceutical

Public Relations

Real Estate

Retail and Wholesale

Scientific

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Transportation and Shipping

Utilities

VAR/VAD/System Integrator

Company Size *

1-4

5-9

10-24

25-49

50-99

100-249

250-499

500-999

1,000-4,999

5,000+

Is your organization considering a digital/technology transformation project or initiative? *

Yes, in the next 0 -6 months

Yes, in the next 6 -12 months

Perhaps, but not for at least 12 months

No or I don't know

If yes, what role will you play in evaluating new solutions, services and vendors? *

I am the primary decision-maker

I make recommendations to the primary decision-maker

I'm part of the decision-making team

I’m not a decision-maker

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