What’s the first thing you think of when you read the word hospitality? It’s probably not financial technology.
Yet financial technology, specifically payments, is a cornerstone of the hospitality industry. It can make or break a guest’s perception of your hotel. It lets tourists buy museum tickets online to skip queues and make the most of their time. It also allows guests to move without their wallets and still pay for drinks, meals, and spa treatments at your hotel.
Payments can help you craft exceptional hospitality moments that will resonate with guests. They’re essential to understanding what guests want. You can use them to recognize returning guests, offer them their preferred check-in and check-out options, and minimize errors in booking and billing.
When set up right, payments can unlock hidden long-term value for your business and give you insights to upgrade your guest experiences.
Whether you want to offer flexible payment options, secure online payments, or find operational agility, this guide makes sure you discover all that the payments world has to offer.
It’s time to discover, plan, and experience better payment journeys for your business.
Adyen offers all payments services for your hotel in a single platform. From booking to check-in, to the bar, spa, and check-out, use a unified approach when managing payments and surpass guests’ expectations.