Cost of poor quality (COPQ) isn’t merely a buzzphrase making the rounds. It’s an issue that can affect any manufacturing organization and has severe implications for top and bottom-line financial results. However, the concept is little understood and the remedies to mitigate its impact are not well-known nor as widely applied as they should be.
Issues happen, people make mistakes and things go wrong – but these instances should be monitored and controlled to minimize their regularity. They should be so infrequent that they have zero impact on overall business performance and processes established such that of
future products or services will never incur the same cost of poor quality.
Download this guide to learn:
- Why it is critical to mitigate the cost of poor quality in order to minimize business disruption
- The process of identifying and addressing potential problems in your organization
- The four categories of the cost of poor quality