Volume One: Creating products from paid seat selection
It’s been challenging for most airlines, but business recovery is underway. Pent-up demand is palpable, with an industry-wide load factor above 80% for the first time since January 2020. Many airline executives believe that in 2023 the industry will return to pre-pandemic levels. This positive trend means that many airlines now have the chance to accelerate out of the pandemic chaos towards a more profitable horizon, including a renewed focus on retailing innovation.
Taking a fresh look at new ancillary product opportunities is a clear answer. It's time for airlines to invest in solutions that can quickly generate value and connect deeply with customers. It's time to take advantage of data science tools such as Artificial Intelligence (AI) and Machine Learning (ML). At Accelya, we’re ready to work with airlines to realize these ambitions, airlines to realize these ambitions, supporting them throughout their journey to retailing excellence.